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Resume

Ashwin K — UX/UI Designer · Transitioning into DevOps / Cloud Engineering

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Ashwin K

UX/UI Designer · Transitioning into DevOps / Cloud Engineering

hello@your-email.com · github.com/Ashwin1808 · www.linkedin.com/in/ashwin-k-5b1600212/ · India

Summary

Enterprise UX/UI designer with professional experience designing complex digital experiences — Visual IVR, conversational interfaces, financial services, insurance, dashboards and AI-assisted workflows. Currently expanding into frontend, cloud and DevOps engineering through hands-on production-style projects: AWS, Docker, Kubernetes, Helm, Terraform, CI/CD and monitoring.

Experience

UX/UI Designer

2023 — Present

Ubona Technologies

Enterprise UX/UI design across Visual IVR, conversational experiences, banking, insurance, fintech, dashboards and AI-assisted workflows.

  • Designed Visual IVR journeys that combine voice prompts with on-screen interfaces for self-service.
  • Worked across financial-services and insurance journeys: credit card activation and onboarding, policy renewal, UPI payments, loans and document collection.
  • Designed enterprise dashboards — omni-channel operations, campaign management and agent-assist workspaces.
  • Designed AI-assisted experiences: agent suggestions and GenAI 'Ask Me' conversations.
  • Built and maintained reusable component and state libraries for consistent, fast delivery.
  • Collaborated closely with frontend engineers on implementation feasibility, responsive behaviour and API-driven states.

DevOps / Cloud — Hands-on Projects

Production-style project experience — not professional DevOps employment. RideMatch, a three-tier automotive platform, containerised, orchestrated, automated and monitored end to end.

  • Docker & Docker Compose
  • Kubernetes — Deployments, Services, probes
  • Helm charting and releases
  • GitHub Actions CI
  • Jenkins deployment pipeline
  • Terraform — VPC, EC2, IAM, security groups
  • AWS — EC2, VPC, IAM, S3, CloudWatch
  • Prometheus, Grafana, Alertmanager
  • Linux, Bash, troubleshooting
  • REST APIs, PostgreSQL, Node.js, React

Core Skills

Design Practice

UX/UI Design · Conversational UX · Visual IVR · Journey Mapping · Wireframing & Prototyping · Information Architecture · Interaction Design · Design Systems · Microcopy / UX Writing · Mobile-first Design

Tools

Figma · Figma prototyping · Miro / flow mapping · Adobe Photoshop · Notion

Cloud

AWS — EC2, VPC, IAM, S3 · Security Groups · Load Balancing · CloudWatch · EKS concepts

DevOps

Docker · Docker Compose · Kubernetes · Helm · Terraform · GitHub Actions · Jenkins

Monitoring

Prometheus · Grafana · Alertmanager

Linux & Scripting

Linux · Bash · SSH · systemctl · journalctl · cron · Network troubleshooting · Log analysis

Development

JavaScript / TypeScript · React · Next.js · Node.js · Python · SQL · MongoDB · PostgreSQL

No fabricated metrics — everything here is verifiable work